Answers to common questions, and how to reach us.
Need a hand? Email support@streaksworkout.app. We read every message.
The quickest way is from the app: open Settings, then Help. The email it creates includes your device and app details, which helps us answer faster.
No. Streaks Workout is a one-time purchase. There's no subscription, so there's nothing to cancel. Workout Packs are optional one-time purchases too.
Yes. If someone in your family can't find it, have them open the App Store, tap their account picture, then Purchases, and download it from there.
Apple handles all App Store payments, so developers can't issue refunds. You can request one from Apple at reportaproblem.apple.com.
Yes. Sign in to the same iCloud account on your iPhone, iPad, Apple Watch and Apple TV, and your workouts, history and custom exercises sync between them.
On the Exercises screen, tap +. Choose an icon from the app's library, or use your own photo. You can then use it in any workout, on all of your devices.
Select New Workout. You can create a randomized workout from exercises you choose, or set out the whole workout yourself.
We add new exercises from time to time. In the meantime, you can create your own custom exercises. If you'd like a new icon, let us know.
On iPhone, iPad and Apple TV, leaving the app pauses the workout.
Yes. With your permission, workouts are saved to the Health app with your heart rate and energy burned. See our privacy policy for details.